Temporarily Unavailable We Apologize for Any Inconvenience

March 19, 2022 Post a Comment

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HP and Compaq Desktop PCs - Error: We repent for the inconvenience but Windows did not kickoff successfully. A recent hardware or software change might accept caused this.

This document pertains to HP and Compaq Desktop computers with Windows XP.

The following error displays when starting the computer with Windows XP: We apologize for the inconvenience only Windows was unable to start successfully

The computer may continually restart after displaying this bulletin. This issue can exist acquired by a recent hardware or software change.

Footstep 1: Removing recently added hardware

Employ the steps in this section to disconnect any recently added hardware and test for the fault.

note:
If a new internal device (sound menu, difficult bulldoze, or other) was added to the figurer before the error message started to occur, yous take to remove it before standing.

Turn off the PC and unplug the power cord.
Disconnect the mouse, and whatever other peripherals attached (Printer, scanner, webcam, zip drive, telephone cord, network cable and other devices). Leave merely the keyboard and monitor cable fastened.
Press and hold the power button on the forepart of the PC. Release after 10 seconds.
Plug the power cord back in.
Plow on the computer.
The calculator displays the We apologize for the inconvenience... message. Permit the timer to count down from xxx to 0.
If the calculator successfully starts to the Windows desktop and does not restart to the mistake message, connect one device and look until Windows recognizes it.
To detect if a device is causing the error, go on connecting the devices, one at a fourth dimension, restarting the computer each fourth dimension, until the device that is causing the error is found.

notation:
Be certain to await until Windows completely starts earlier reconnecting devices. Cheque with the device vendor technical support for known issues, resolutions, updated drivers and troubleshooting information for the device.

Pace 2: Restoring with System Restore

Use the steps in this section to restore Windows XP to an before time:

Plough off the computer.
Remove all fastened devices except for the mouse, keyboard and monitor.
Turn on the calculator.
When the We repent for the inconvenience... message appears, use the UP or DOWN arrow cardinal until Condom Mode with Command Prompt is highlighted and printing Enter.

note:
If the calculator stops responding or restarts automatically, skip to Footstep half-dozen to restart from the last known proficient configuration.
When the logon screen appears, select Administrator and enter the password (if applicable).
When the command window appears, blazon: cd \windows\system32\restore and printing Enter.
Blazon: rstrui and printing Enter. The System Restore screen will announced.
On the Welcome to Arrangement Restore window, select Restore my computer to an earlier time, then click Next.
On the Select a Restore Indicate window, select a appointment that is highlighted in assuming print from the calendar.
Select a restore indicate from the window labeled, On this list, click a restore point and click Next.

Figure : Selecting a restore point
If a message about closing programs appears, click OK. A Confirm Restore Point Selection window appears.
Click Next.
The PC should shut downwardly and plow on automatically after the restoration completes and a Restoration Complete window should announced. If the PC stops responding, restarts automatically, or the fault bulletin reappears, skip to Pace 6 to restart from the concluding known practiced configuration..
Click OK.
Restart the computer.

If the Nosotros repent for the inconvenience... message reappears, continue with Pace 3 to disable startup items that might exist contributing to the problem.

If the error message does not reappear, yous are done.

Stride 3: Disabling startup items to start Windows

caution:
The steps in this section are used to preclude all startup items from opening including antivirus software and other software that may provide important functions. Use these steps only for troubleshooting purposes:

Restart the computer.
At the first screen, printing the F8 key repeatedly until the Windows Advanced Options Menu or the We apologize for the inconvenience... message appears.
Press the Upwardly or DOWN Arrow keys until Condom Style is highlighted. Press Enter to select it.
Select Microsoft Windows XP Home Edition, or Microsoft Windows XP Professional person Edition.
When the logon screen appears, select Administrator and enter the countersign (if applicable).
Select Yes when the Windows is running in safe manner message appears.
Click Start, and then click Run.
Type the following into the Open field: msconfig
Click OK.
When the Arrangement Configuration Utility window appears, remove the checkmark next to Load Startup Items.
Click OK.
Select Restart on the message that appears.

If Windows does not load successfully after using the System Configuration Utility, skip to step half dozen to restart from the terminal known good configuration..

Footstep 4: Finding the startup particular that is causing the error

Afterwards the estimator has been restarted, a message nigh using Msconfig should appear.

note:
If Windows or other software stops working during or after this step, restart the calculator, press the F8 fundamental repeatedly at the commencement screen to get to Windows Advanced Options Menu. Select Safe Style and use this section again to remove the checkmarks that were added.

Click OK to open the Arrangement Configuration Utility window.
Click the Startup tab, and identify a checkmark next to one of the items in the list.
When finished, click OK.
Restart the computer.
If Windows loads successfully, click OK on the System Configuration Utility message to re-open it.
Click the Startup tab over again, and identify a checkmark next to another item in the list and click OK.
Select Restart.
Repeat steps 5 to 7 in this section until all of the items are checked or until the error appears over again. If the We apologize for the inconvenience... message reappears:
1. Select Safety mode.
2. Log in every bit Ambassador.
3. Select Yes on the Windows is running in safe mode message
4. Click Offset and so click Run.
5. In the open field, type: msconfig
6. Select the Startup tab, and uncheck the particular that was most recently checked.
7. Click OK and select Restart.

note:
To forestall the popular-upwards message virtually having used Msconfig from appearing again, place a checkmark next to Do not prove this message or launch the System Configuration Utility when Windows starts, and so click OK.

If an awarding is identified equally causing the figurer to restart, continue with Stride 5 to remove software that may be causing the problem.

Step five: Removing software associated with the problem

Yous should now accept a list of software programs that are preventing the estimator from loading Windows properly. Follow the steps in this department to remove these programs.

Click Start, then Control Console.
Click Add or Remove Programs.
Select the plan identified as the startup detail causing the problem, and so click the Alter/Remove button.
Follow the prompts to remove the program.
Restart the computer.
Earlier reinstalling the program, check with the software vendor'south back up for any available updates or applicable fixes.

If the software has been removed and the fault does not reappear after restarting the calculator, you are done.

If the We apologize for the inconvenience... message reappears, go on with Stride 6 to restart from the last known expert configuration..

Step half-dozen: Restarting from the last known good configuration

The Final Known Good Configuration feature provides a way to recover from configuration problems such as newly installed drivers that may be incorrect for the computer hardware configuration. It does not correct problems that are caused by missing or corrupted drivers or files.

If the estimator is not at the Windows Advanced Options Carte, or the We apologize for the inconvenience... screen, use the steps in this section to restart Windows XP from a system restore point that was last known to piece of work:

Restart the computer.
At the outset screen, press the F8 key repeatedly until Windows Avant-garde Options Menu appears.
Employ the Upward or DOWN ARROW keys to select Final known good configuration.
Press Enter to get-go Windows XP.

If Windows still does not start normally, continue to Step 7.

If the error does not return, you are done.

Step vii: Renaming the Catroot2 binder

Use the steps in this section to supercede the Catroot2 folder:

Turn on the PC and printing the F10 repeatedly at the first screen to start the recovery screens. If the recovery awarding doesn't start, y'all can run the recovery from the Recovery CD or DVD discs. For more information, meet Performing an HP Organisation Recovery in Windows XP.
If you lot see a welcome screen, click OK.
Click Advanced Options and then printing the Alt and D keys at the same time to go to a command prompt.
Type: diskpart, so press Enter.
At the diskpart> prompt, blazon: list book, and then press Enter.
A screen similar to the figure below should appear outlining the current drive messages in the system. Notation the drive alphabetic character in the Ltr cavalcade next to the HP_PAVILION, or PRESARIO NTFS sectionalization. Y'all volition demand this bulldoze letter to consummate this process.

Figure : List Volume display
At the prompt, blazon: leave, and so press Enter.
Type in the drive letter of the alphabet you recorded in footstep six, followed past a colon, ':' (without the quotes) and press Enter. (For example, C: PRESARIO or H: HP_PAVILION )
Type the post-obit: cd \windows\system32
At the new prompt, type the post-obit: rd /s catroot2
Type Y to ostend.
Restart the computer.

You may receive the We apologize for the inconvenience... message over again. Let the timer complete the countdown from xxx to 0.